Frequently asked questions

OnSite is a platform that connects property owners with vetted, licensed contractors for construction and renovation work. Owners get a transparent, itemized estimate from Amanda, our AI estimating expert, then compare bids from qualified pros.

Choose "Get started" and sign up as a property owner or a contractor. Owners can request an estimate right away. Contractors submit their license and insurance for verification before bidding.

Getting an estimate from Amanda is free. You only pay once you approve a project and hire a contractor through OnSite. Every estimate is itemized so you can see exactly what is included.

Once your scope and estimate are set, verified contractors submit bids with a price and a start date before the bid window closes. You review their profiles, ratings, and prices, then pick the pro that fits.

We verify each contractor’s license and insurance before they can bid, and we track job history and customer reviews. Pros who consistently do great work earn stronger visibility on the platform.

Payments are handled securely through OnSite and released against project milestones, so money changes hands as work gets done. You always have a clear record of what was paid and when.

Yes. We use encryption in transit, limit who can see your details, and never sell your personal data. See our Privacy Policy for the full picture.

Reach out through your project and our support team will help. Because scope, estimates, milestones, and payments all live in OnSite, we can quickly see what was agreed and help resolve it.

Absolutely. Verified contractors browse local jobs that already have a defined scope and estimate, submit competitive bids, and get paid securely through the platform.